1. REGISTRATION

There are no entrance exams for registering and enrolling at DoReWe. You can register via the completed registration form on our website   www.dorewe.com   or via sending us the completed form to  info@dorewe.com.  The completed enrollment form is considered a contract with a payment obligation. The number of places is limited and depends on the number, age and experience of those enrolled, teachers' schedules, availability of rooms, etc. If, for any reason, it was not possible to secure a place, the registered person or his/her guardian will be notified in writing, he/she will be placed on the waiting list. Upon request, the registration fee will also be refunded. 

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2. REGISTRATION FEE

The registration fee is paid upon registration. The enrollment fee also includes the cost of the notebook, which is provided to students enrolled in an instrument or singing program. The enrollment fee does not include any potential DoReWe workbooks for instrument or singing. The registration fee is non-refundable, except in case of promotions that refer to the refund of the registration fee. The registration fee is also refundable in the event that we cannot secure a place for an enrolled student and we do not put him/her on the waiting list at his request. 

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3. TUITION FEE

At the beginning of each month, DoReWe issues an invoice for the current month's lessons. Tuition must be paid by the due date indicated on the invoice. The tuition fee includes monthly lessons, but not any additional materials (such as piano or stand rental, sheet music, T-shirts, concert admission fees, and similar items ).

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The annual tuition fee (taking into account holidays and school breaks) is divided into 10 equal monthly installments, so the tuition amount remains the same each month, regardless of whether there are 3, 4, or 5 weeks of lessons in a given month. For example, the tuition fee for December, which typically includes only 3 weeks of lessons, is the same as for March, which may include up to 5 weeks of lessons. Holidays and school breaks are, of course, deducted from the total annual tuition.   Tuition is non-refundable under any circumstances, regardless of any absences from classes. 

 

The tuition fee depends on the group size, teaching location, and the operating conditions of each individual school or venue. Group lessons consist of 3 to 5 students.

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Tuition includes 30 to 60 minutes of lessons per week, regular performance opportunities on various stages (an additional fee or ticket purchase may be required for performances on larger stages with high associated costs), open classes for parents and families, parent-teacher meetings, the option for individual consultations, and membership in the DoReWe musical family.  

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The monthly tuition amount is lower than the cost of individually booked lessons, as it is tied to enrollment in a full-year program. The monthly tuition fee remains fixed under all circumstances, regardless of any missed lessons. For further details, see point 6 below. All questions related to tuition and invoices should be directed to info@dorewe.com.

 

All payments are processed exclusively through the STRIPE platform — a secure and trusted system for online payments. Paying via Stripe is safe, fast, and very easy. Stripe saves your paying card details and charges the regular tuition automatically (similar to a standing order).

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For a one-time payment of the annual tuition fee, a 5% discount is applied, and for a one-time payment of the semi-annual tuition fee, a 3% discount is applied. For every additional student from the same family, a 10% family discount is granted on the lower tuition fee. Discounts cannot be combined, however, the highest applicable discount is always applied (e.g. in the case of a semi-annual payment for the second family member, the higher 10% discount applies).​

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All   tuition fees include 22% value added tax.

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4. NON-PAYMENT

In case of a missing or delayed payment, a written explanation is required and should be sent to   info@dorewe.com.   If tuition is unpaid for three consecutive months, the student will be prevented from attending classes until the obligations are settled. DoReWe reserves the right to charge interest for late payments. 

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5. LESSONS

Lessons are held in primary schools, secondary schools and other educational and similar institutions where interest is shown. Students are taught on portable electric keyboards, which are suitable for a certain age group or a certain level of experience. Any written, verbal or pictorial reference to a piano shall be understood as a reference to portable electric keyboards. 

Piano lessons take place in small groups, which are organized according to the age and experience of the participants in a specific location (eg elementary school, high school). As far as possible, singing and the associated music theory are added to piano lessons. 

Piano lessons take place in 60-minute time slots once a week or by appointment. Classes take place from September    to June, namely in three main quarters - September to December, January to March, April to June. 

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6. ABSENCE FROM CLASSES

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The monthly tuition fee is tied to enrolment for the entire school year.  Therefore, no refunds are provided for any    missed classes and the tuition fee remains unchanged despite absences. Exceptionally,    absences    from an individual class  which  are    due to either   illness or mandatory school activities (e.g.    school trips), may be make up for,  but only  as far as reasonably possible and upon prior agreement with the mentor.  Absences should always be reported to the mentor and sent to info@dorewe.com. The conditions for making up missed individual lessons include timely notification of the absence and the submission of a medical certificate or a school-issued explanation    in the case of mandatory school activities.

 

There are no make up lessons    for absences from pair or group lessons.   Similarly, absences due to travel, celebrations, or other personal events or events are not eligible for make-up lessons.

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In the event of a prolonged absence from classes due to unforeseen circumstances (e.g.    illness, relocation), DoReWe commits to finding a suitable solution together with the student or their guardian, but only if DoReWe has been immediately and timely informed of the unforeseen circumstances and absence.

 

 

7. TEACHER REPLACEMENT

DoReWe d.o.o. reserves the right to replace the teacher without prior notice with the aim of ensuring the delivery of lessons (e.g. in case of illness or absence of one of the teachers) or with the aim of ensuring quality delivery of lessons (e.g. additional motivation of pupils) or   other similar   reason.

 

 

8. WITHDRAWAL

It is possible to withdraw from piano lessons before the end of a given school year, but only after three months from the start of the lessons (e.g. if the lessons started on October 1, the withdrawal is effective after December 31). The withdrawal must be communicated at least 30 days before the desired termination date, in writing to the email address   info@dorewe.com.  Withdrawal  during the school  year is charged  at 50 eur (price includes VAT). 

 

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9. CERTIFICATES

DoReWe  issues private certificates of the DoReWe music center to students at the end of the school year. If students would like to take exams to obtain publicly valid certificates, they should inform their mentor at the beginning of the school year (September or    no later than October).

 

 

10. SCHOOL CALENDAR

Teaching in schools and other educational institutions takes place according to the school calendar for the current school year (with the beginning of classes in September). Lessons are not held during school and public holidays. Nevertheless, the monthly tuition for individual months remains unchanged (as explained under point 3.above). 

 

 

11. NOTIFICATIONS

By registering at our music center or subscribing to our newsletter, you allow us to send you invitations of upcoming performances, news in the music center and provide you with any other important information. 

 

 

12. PROTECTION OF PERSONAL DATA

The administrator of the website   www.dorewe.com  protects and processes personal data in accordance with the Personal Data Protection Act (ZVOP-1) and the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR Regulation). You can read more about personal data protection here. 

 

 

13. PROTECTION OF CHILDREN AND DAMAGES

DoReWe is not responsible for students before or after class. Parents of children under the age of 8 are obliged to bring their children to the lesson and pick them up after the lesson. Parents, legal guardians, minors, students and adults waive any claims for compensation in the event of any injuries incurred during the regular course of lessons. DoReWe is also not responsible for any theft or damage of items before, during or after the lesson. 

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14. ACCEPTANCE OF THE REGISTRATION TERMS AND GENERAL TERMS AND CONDITIONS

By registering for one of the programs at DoReWe d.o.o. you confirm that you are familiar with all the registration conditions and general terms and conditions, which are published on our website   www.dorewe.com. 

 

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15. MISCELLANEOUS

DoReWe reserves the right to change the general terms and conditions and the price list, which are published on the website.